To arm you with the tools needed to help you build and maintain public trust plan for bumps in the road and develop relationships with your residents to mitigate alienation anger and a lack of trust ICMA has developed the e-book "Community Engagement and Building Public Trust." Download the e-book for access to best practices and tips to help you meet and overcome disruptive challenges and achieve leadership excellence in your organization. If you are not a member of ICMA you can download the e-book here .
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